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FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

DOES ONE SWEDEY SHIP INTERNATIONALLY?


At this time we are only shipping orders from our website to the US. Please sign-up for our newsletter and we will announce when we expand into other regions.




HOW MUCH DOES SHIPPING COST?


Standard UPS Ground shipping is free on orders of $50+. For orders under $50, you may calculate your shipping costs by adding products to your shopping cart, as shipping costs vary by location and package weight. We also offer UPS Next Day Air and Second Day Air for an additional fee.




HOW LONG WILL IT TAKE TO SHIP?


The standard time for your package to arrive is approximately 7-10 business days from date of purchase. All orders placed after noon EST will be processed the following business day. Please allow up to 1-3 business days for your order to ship.




DOES SWEDEY SHIP TO P.O. BOXES?


No, we do not ship to P.O. Boxes.




HOW DO I CHECK THE STATUS OF MY ORDER?


To check the status of your order, simply log into your swedey.com account and select “Order History” in the “My Account” page. if you still have questions about your order, please send an email to customercare@swedey.com with your order number along with the order confirmation email and we will get back to you ASAP.




WHY REGISTER FOR A SWEDEY.COM ACCOUNT?


Quick and easy checkouts

Track orders & shipments

Manage your auto-replenishment orders




WHAT PAYMENT METHODS DO YOU ACCEPT?


Swedey.com accepts American Express, Visa, Mastercard, and Discover credit cards and PayPal. Please note we do not accept gift cards, banking gift cards, international credit cards, checks or money orders.






HOW MUCH IS THE SALES TAX?


We are required by law to collect state sales tax on orders being shipped to NY. Sales tax will be assessed on the total purchase, including shipping/handling charges (as required). Sales tax charges are based upon the state where your order is being shipped. All applicable state and local sales taxes will be calculated during the checkout process.







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